patents Posted January 26, 2018 Share Posted January 26, 2018 Tommy cpanel is not working. Its showing: Your IP address has changed. Please log in again. not able to use filemanager. Quote Link to comment Share on other sites More sharing options...
wolstech Posted January 26, 2018 Share Posted January 26, 2018 (edited) Nothing wrong here, that error is the session hijack prevention working as designed.That error is actually caused by your ISP, not us. You need to find out why your ISP keeps changing your IP address, or use a vpn or proxy so it stays the same. Note that this is very normal if you're using a cell phone data plan and moving around. Edited January 26, 2018 by wolstech Details Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted January 26, 2018 Share Posted January 26, 2018 Moved to Customer Service. Quote Link to comment Share on other sites More sharing options...
Bailey Posted January 26, 2018 Share Posted January 26, 2018 Or, you could be using a VPN, when I use one this is the issue caused. If you need to use a VPN then you need to find one with a static IP. Quote Link to comment Share on other sites More sharing options...
wolstech Posted January 26, 2018 Share Posted January 26, 2018 Or, you could be using a VPN, when I use one this is the issue caused. If you need to use a VPN then you need to find one with a static IP.There's irony in this one...we usually recommend a VPN or proxy as a solution for this. It's especially helpful for people on mobile because cell phone data plan IPs change very frequently (tower to tower, or even just if the time between communications is long enough). Quote Link to comment Share on other sites More sharing options...
miwilc Posted January 27, 2018 Share Posted January 27, 2018 Or, you could be using a VPN, when I use one this is the issue caused. If you need to use a VPN then you need to find one with a static IP.There's irony in this one...we usually recommend a VPN or proxy as a solution for this. It's especially helpful for people on mobile because cell phone data plan IPs change very frequently (tower to tower, or even just if the time between communications is long enough).I use a full private VPN, never had this problem. The only website that blocked that IP was my provider's (who doesn't allow VPNs.) Quote Link to comment Share on other sites More sharing options...
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