Something wrong with tommy cpanel

[patents]

Tommy cpanel is not working.

 

Its showing: 

Your IP address has changed. Please log in again.
 

 

not able to use filemanager.

[wolstech]

Nothing wrong here, that error is the session hijack prevention working as designed.

That error is actually caused by your ISP, not us. You need to find out why your ISP keeps changing your IP address, or use a vpn or proxy so it stays the same. Note that this is very normal if you're using a cell phone data plan and moving around.

Edited January 26, 2018 by wolstech
Details

[Luigi123]

Moved to Customer Service.

[Bailey]

Or, you could be using a VPN, when I use one this is the issue caused. If you need to use a VPN then you need to find one with a static IP.

[wolstech]

Or, you could be using a VPN, when I use one this is the issue caused. If you need to use a VPN then you need to find one with a static IP.

There's irony in this one...we usually recommend a VPN or proxy as a solution for this.   It's especially helpful for people on mobile because cell phone data plan IPs change very frequently (tower to tower, or even just if the time between communications is long enough).

[miwilc]

 

 

Or, you could be using a VPN, when I use one this is the issue caused. If you need to use a VPN then you need to find one with a static IP.

There's irony in this one...we usually recommend a VPN or proxy as a solution for this. It's especially helpful for people on mobile because cell phone data plan IPs change very frequently (tower to tower, or even just if the time between communications is long enough).

I use a full private VPN, never had this problem.

 

The only website that blocked that IP was my provider's (who doesn't allow VPNs.)