Addon domain issue

[moddwe]

Hi,

 I have an issue while adding a domain. After adding the domain it says it already exists in apache data. But it isnt showing up in Addon domains. I've set up the email for that domain and it is working just fine receiving the emails. But when i open my website it shows the following message. (its been more than a month with this issue). Any help would be highly appreciated. Thanks.

 

"Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.

"

[wolstech]

Please post your main domain, and the addon domain that's broken.

[moddwe]

My main domain is

mshaheen.ml

and the broken domain is

awesome-japanese.tk

 

Both are hosted on Johny server

[wolstech]

Please create the subdomain awesome-japanese.mshaheen.ml in cPanel. Then check if the addon domain appears in the addon domains list. If it does, wait 12 hours and clear your cache.

 

If it does not, please let me know and I'll have another administrator look at it for you.

[moddwe]

Thanks for the help. it appeared in the addon domains. Now i'll wait for 12 hrs and see if the site comes online. Thanks again.