[HH#18811] Slow site

[HelioHost]

Username: jazielsi, Server: Johnny, Main domain: jazielsi.heliohost.org

 

Well, since the morning my site has been very slow, had a while until the

HelioHost website was slow and not coming in, I checked and it is not my

internet, because I asked someone else to enter and the same slowness

happens.

[Bailey]

Johnny is known for being slow, I recommend moving to Tommy or Ricky if you need speed and uptime, Johnny is a test server.

[jazielsi]

Could you inform me how dumb to some of the 2 other servers?

[Bailey]

You can either wait until Midnight UTC or donate a minimum of $1.00 here then post your transaction ID and your server will be moved by the admins. (I recommend donating otherwise you have to delete your account and we will have to setup your databases again. Where as if the admin moves you, you will only have to change the host)

[jazielsi]

I do not understand very well, in the case who can not pay at the moment does what?

[Bailey]

Either stay on Johnny, or delete your account and try signing up again but click Tommy. However, the signup was only open for 6 seconds last night so you may have to try for a couple of days.

[Bailey]

Read more here: http://wiki.helionet.org/Moving_your_account

[jazielsi]

In case if I delete now, can I create the account now?

[Bailey]

No, what country do you live in?

[jazielsi]

Brazil

[Bailey]

At 10PM (22:00) signups should re-open for you but I would be quick because, like I said before, the signup for Tommy only lasted 6 seconds the other day.

[jazielsi]

At 10: 00hs today I can create a new account?

At 10: 00hs today I can create a new account?

[Bailey]

Hopefully, but you will need to follow the rules stated here before then and you might not get Tommy on your first try.

[jazielsi]

How to back up the files, database, etc.?

How to back up the files, database, etc.?

[Bailey]

https://heliohost.org/backup