sahrul01 Posted December 13, 2017 Share Posted December 13, 2017 Hi, i would like to reset my cpanel acc completely like the one when first created if i can reset it manually please guide me or if it cant be reset manually please admin reset my cpanel acc., username : sahrul01domain: sahrul01.heliohost.org Link to comment Share on other sites More sharing options...
wolstech Posted December 13, 2017 Share Posted December 13, 2017 The system doesn't support "resetting" accounts. You'll need to delete your account, wait an hour or two for deletion to finish, then sign up again. 1 Link to comment Share on other sites More sharing options...
sahrul01 Posted December 13, 2017 Author Share Posted December 13, 2017 (edited) thx do you mean sign up the heliohost or cpanel hahah i dont remember how to sign up the cpaneledit: i have deleting my acc just need to wait for tomorrow to create new cpanel acc Edited December 13, 2017 by sahrul01 Link to comment Share on other sites More sharing options...
wolstech Posted December 13, 2017 Share Posted December 13, 2017 Once your delete finishes, just go to our website and sign up again: https://www.heliohost.org/signup/ Be aware you can't reuse your username unless I change your forum account's name first though. Do you want me to do this? 1 Link to comment Share on other sites More sharing options...
sahrul01 Posted December 13, 2017 Author Share Posted December 13, 2017 Ouh no thx i actually use the wrong username but i just let it go dont want to create new acc. I will use sahrul012 username instead. Thx for your support Edit: can i use the same email btw Link to comment Share on other sites More sharing options...
wolstech Posted December 14, 2017 Share Posted December 14, 2017 Yes you can reuse the email address. 1 Link to comment Share on other sites More sharing options...
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