jasper Posted November 8, 2017 Posted November 8, 2017 Hello, I have recently switched from Hostinger to Helio. I changed the name servers but it seems like FTP is still on hostingers side. I tried to many times and now I am blocked. How can fully switch towards Helio? All these: https://i.imgur.com/IEus4UU.png servers are still pointing to Hostinger in CloudFlare.
Krydos Posted November 8, 2017 Posted November 8, 2017 Unblocked. You're using Cloudflare so we really can't help you with the rest until you switch to our nameservers. ns1.heliohost.org and ns2.heliohost.org Once your domain is fully working on our nameservers then you can enable cloudflare and they will copy our working settings. If you refuse to use our nameservers at least temporarily you'll need to contact cloudflare for support instead of us.
jasper Posted November 8, 2017 Author Posted November 8, 2017 Thanks for your response, As said, the name servers are set to ns1.heliohost.org and ns2.heliohost.org. I had cloudflare on my previous host as well, but i understood that it would change to the new ip's and servers automatically. I think this has to do with the domain now being on 2 different accounts. I am new to this, so could you explain exacly what could be wrong? Best regards, Jasper
Krydos Posted November 8, 2017 Posted November 8, 2017 Your nameservers are showing up correctly on some servers, but not others. That means that the old records are starting to time out and the old cached records are being updated. http://jaspervanhienen.com/ hosted on Johnny is actually working perfectly for me right now (it wasn't earlier). Give it some time I guess. Clear your browser cache each time you check and flush your os dns records can help too. If you're using windows the command isipconfig /flushdns
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