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Posted (edited)

Hello, on my Tommy package, I installed wordpress and while i added Mail Bank(a smtp email plugin) and test accordingly got below information,

 

Checking your settings

Sending Test Email to admin@mywebsite.com
Email Status : Not Sent
----------------------------------------------------------------------------------------
Debugging Output :
----------------------------------------------------------------------------------------
Connection refused
Your host has likely installed a firewall (REJECT packets) between you and the server. Ask them to open the ports.
----------------------------------------------------------------------------------------
The setting of this plugin:
Sent mail via SMTP
Encryption: use SSL with port 465

 

Can you help me solve this issue?

 

Moreover, please help me to change the max upload to 32MB, i have a media need to upload, thanks.

 

My tommy username: huajor

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post-134920-0-51699000-1509936207_thumb.png

Edited by huajor
Posted

Sent mail via SMTP

Encryption: use SSL with port 465

Does it work now?

 

Moreover, please help me to change the max upload to 32MB, i have a media need to upload, thanks.

Which version of php are you using?
Posted

Thank you Krydos.

 

PHP 5.6.31, the max size is ok now, someone of you help me already.

 

But the SSL port for smtp is still not work, i found the port 465 closed. I can not use SSL encryption. How can i solve this problem?

I use this port for contact page where people can send me email via the contact form.

Posted

Port 465 outgoing tcp is definitely open.

# curl http://portquiz.net:465/
Port 465 test successful!
Your IP: 65.19.143.6
It must be something else.
Posted (edited)

I'm not sure what's the exactly reason caused this issue.

 

Did you block smtp.mxhichina.com? If not, i'll contact email supplier.

Edited by huajor
Posted

Nope, port 465 to smtp.mxhichina.com is definitely not blocked.

# telnet smtp.mxhichina.com 465
Trying 205.204.101.152...
Connected to smtp.mxhichina.com.
Escape character is '^]'.
^]
telnet> quit
Connection closed.

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