noodel Posted October 22, 2017 Share Posted October 22, 2017 I cannot login to ftp using filezilla. Website: donate.heliohost.orgserver: johnnyFTP Username: noodelFTP server: ftp.donate.heliohost.orgFTP & explicit FTPS port: 21 Command: USER noodelResponse: 331 User noodel OK. Password requiredCommand: PASS *********Response: 530 Login authentication failedError: Critical error: Could not connect to server Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 22, 2017 Share Posted October 22, 2017 Use these settings Host: johnny.heliohost.org Port: 1373 Protocol: SFTP Logon type: Normal Username: noodel Password: <same as cpanel> Quote Link to comment Share on other sites More sharing options...
noodel Posted October 23, 2017 Author Share Posted October 23, 2017 it still gives me the same error. I am unable to access the files through the ftp. Quote Link to comment Share on other sites More sharing options...
miwilc Posted October 23, 2017 Share Posted October 23, 2017 It is sftp not FTP. Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 23, 2017 Share Posted October 23, 2017 If you can't get the secure settings to work try this instead Host: johnny.heliohost.org Port: 21 Protocol: FTP Logon type: Normal Username: noodel Password: <same as cpanel> Quote Link to comment Share on other sites More sharing options...
noodel Posted October 26, 2017 Author Share Posted October 26, 2017 I now get the error: Error: Connection timed out after 20 seconds of inactivityError: Could not connect to server Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 26, 2017 Share Posted October 26, 2017 Use file manager or webdav then if you can't get the SFTP settings typed in correctly I guess. Quote Link to comment Share on other sites More sharing options...
noodel Posted October 26, 2017 Author Share Posted October 26, 2017 nvm it decided to randomly work Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 26, 2017 Share Posted October 26, 2017 Cool. Quote Link to comment Share on other sites More sharing options...
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