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Posted

I cannot login to ftp using filezilla.

 

Website: donate.heliohost.org

server: johnny

FTP Username: noodel
FTP server: ftp.donate.heliohost.org
FTP & explicit FTPS port: 21

 

Command: USER noodel

Response: 331 User noodel OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

 

 

Posted

Use these settings

 

Host: johnny.heliohost.org

Port: 1373

Protocol: SFTP

Logon type: Normal

Username: noodel

Password: <same as cpanel>

Posted

If you can't get the secure settings to work try this instead

 

Host: johnny.heliohost.org

Port: 21

Protocol: FTP

Logon type: Normal

Username: noodel

Password: <same as cpanel>

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