noodel Posted October 22, 2017 Posted October 22, 2017 I cannot login to ftp using filezilla. Website: donate.heliohost.orgserver: johnnyFTP Username: noodelFTP server: ftp.donate.heliohost.orgFTP & explicit FTPS port: 21 Command: USER noodelResponse: 331 User noodel OK. Password requiredCommand: PASS *********Response: 530 Login authentication failedError: Critical error: Could not connect to server
Krydos Posted October 22, 2017 Posted October 22, 2017 Use these settings Host: johnny.heliohost.org Port: 1373 Protocol: SFTP Logon type: Normal Username: noodel Password: <same as cpanel>
noodel Posted October 23, 2017 Author Posted October 23, 2017 it still gives me the same error. I am unable to access the files through the ftp.
Krydos Posted October 23, 2017 Posted October 23, 2017 If you can't get the secure settings to work try this instead Host: johnny.heliohost.org Port: 21 Protocol: FTP Logon type: Normal Username: noodel Password: <same as cpanel>
noodel Posted October 26, 2017 Author Posted October 26, 2017 I now get the error: Error: Connection timed out after 20 seconds of inactivityError: Could not connect to server
Krydos Posted October 26, 2017 Posted October 26, 2017 Use file manager or webdav then if you can't get the SFTP settings typed in correctly I guess.
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