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[Solved] Suspended: Dchan

dchan

By dchan
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dchan Newbie

dchan

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I'm honestly not sure how that happened. I'm relatively new to all the server side of things. Could you walk me through the kinds of files that were in /tmp or any idea how they were created? I used the server to run a python script whenever I access the url for that python file which were all in cgi-bin. Only one python script created new text files on the server but those files were also located in cgi-bin.

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Krydos Grand Master

Krydos

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fff95907-7d69-46e8-aeb5-e549ac4cc3c4

fffc324d-8e31-4dfe-bc61-b2db00ba5220

fffd165c-6c87-47e9-970c-a2f9ead5f008

fffd759d-7d70-482d-a84d-6d34513d1306

fffdf382-ab0a-4c4d-ae5d-7f3becd2dda6

fffe3b9a-bdc9-469b-803f-6f37567187e6

ffff782a-9a1a-47b1-9622-fc062070167c
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dchan Newbie

dchan

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Is there anyway you can track where those files were generated from? If not, could you tell me when these files were generated? Basically, I'm wondering if the 28,848 directories are cumulative from since I started using the server. Is there a way I can clear the /tmp folder after each time a python program is finished running? I don't ever create or read files from any directory other than cgi-bin so I can only think that the directories in /tmp are being generated by some module I'm using and are probably temporary files that isn't being cleared properly.

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Krydos Grand Master

Krydos

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The directories are all deleted now, but from memory they were from all random dates and times going back at least through September. Some merely 30 minutes apart, etc. There's about 180 of those same directories in your cgi-bin directory all created on October 9th. Some of the directories there were 20 or so created all within the same minute.

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dchan Newbie

dchan

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That's interesting to hear. I expected these files to be created in a more uniform manner because I run my python files pretty uniformly, roughly once a day when I first started using the server and about once an hour as of recently. Here are some requests I would like to make:

- Would you be able to unsuspend my account so I can run my python files once and see what kind of directories are being created?

- Is there anyway to automatically clear those files perhaps every hour or even just once a day?

- If there isn't, will you allow me the use of the server if I manually delete the files once a day so it doesn't accumulate to 28,848 directories in /tmp that I was suspended for?

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Krydos Grand Master

Krydos

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Yeah, it's no problem. Mistakes happen when you're learning. I just wanted to make sure you were fully aware of the problem and had a game plan going in to prevent this from happening again. After you've run your script a few times or for a few days please post back here and I'll check to make sure it isn't starting to overflow /tmp again. Unsuspended. You should now be able to log in at https://www.heliohost.org/login/ and your website should start working again within a few hours.

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dchan Newbie

dchan

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Hi again! I've ran my scripts again and checked after each script to see if any files were generated in my cgi-bin folder or /tmp but I can't seem to reproduce the problem that got my account suspended. Could you check to see if my /tmp file is starting to overflow and I'm just not seeing it on my end? I'll run my scripts at most, twice a day so in case it starts generating files due to some odd reason, I will be able to notice before it is too late. Thank you very much!

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Krydos Grand Master

Krydos

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Yep. 120 directories were created today alone. For example:

Oct 17 12:01 619783e9-c31f-4749-9216-5c08922193fd
Oct 17 12:01 6d3d62f3-6177-4682-bc87-4201fde8385b
Oct 17 12:01 75ce1b74-8f0a-4ce9-98ab-1482918ecbb5
Oct 17 12:01 a510bf82-0703-4b61-b78d-b8b641e77064
Oct 17 12:01 df4b1d9a-1615-4fd3-8c49-43ac405dc2d9
Oct 17 12:01 e4841eab-e45d-4a78-8227-cd2b0f44312c
Oct 17 12:01 e9d5b1b1-8595-47a0-9d87-f98b7389bbab
Oct 17 12:01 f04258ce-1421-4347-bea3-74c0d03c96f4
Oct 17 12:01 f33a066b-6475-4038-b301-c192fb022d9d
Oct 17 12:02 0a387d30-dea6-40bb-8d9c-d3688c867bbd
Oct 17 12:02 0f48260f-4618-4464-a8a4-94c35bb3c70a
Oct 17 12:02 174edada-163d-4f51-9cc3-858fe319f693
Oct 17 12:02 31d4622f-1d95-4e44-a2ac-9ef19f627eb2
Oct 17 12:02 356d3cd0-47d3-4c8f-b73a-8f3190d97691
Oct 17 12:02 6051cb05-655b-4309-8e23-c75002b9d0f9
Oct 17 12:02 6dd77312-afa9-4c46-b8f2-a8a7c8b3e87d
Oct 17 12:02 7db0ac94-1d5e-4287-909e-cc08b4131ea0
Oct 17 12:02 8a29c650-04e1-4d6d-a500-0467c03daa90
Oct 17 12:02 adbf355d-b693-458f-99d4-1f55aea2e196
Oct 17 12:02 d9bd8e35-7766-4b74-9dbb-2ee501a0c633
Oct 17 12:03 318a7c8e-6e10-4953-9c49-0cdfc053ec72
Oct 17 12:03 5da5b8a5-7d39-4ab1-8753-8e4efa0b761d
Oct 17 12:03 7f450e69-7ee3-453a-910d-a8d0b68d241e
Oct 17 12:03 a14fa4a5-c234-4f5c-8baf-dbc8c8689d24
Oct 17 12:03 b81cd514-3833-4a55-afda-7e53d5b84209
Oct 17 12:03 ccba5c8a-897a-44f8-8583-5da649d3d2d3
Oct 17 12:03 dc68323e-4b4b-48d0-9f6a-b4b0907d6e7f
Oct 17 12:04 0a44afa6-f889-40f0-b35c-8f885e5cb273
Oct 17 12:04 9b4854ff-56bd-41a6-a594-254a05416003
Oct 17 12:04 a5f6180f-6b06-4b98-8cf2-4931badd1ec9
Oct 17 12:04 ab3b9e55-7af9-47f5-be9d-9c3ccb5fc57c
Oct 17 12:04 e57cd696-a350-4f5e-a641-f2a32dddba9d
Oct 17 12:05 69f5f610-b001-4984-a76c-97b6aa4ef8eb
Oct 17 12:05 6ef24884-45c4-4303-8418-49bec594cf53
Oct 17 12:06 681fef30-70a3-470b-b529-95520b8d867e
Oct 17 12:06 c4057f1a-e427-4c5c-a0bb-f9ed20899b31
Oct 17 12:08 07c95aaf-2a01-4e23-a595-fd993c59693f
Oct 17 12:08 251930b7-45bd-41e7-9a78-9dbf856d7c15
Oct 17 12:08 29bce997-4d41-4461-ae2a-ab35534b604a
Oct 17 12:08 80a0c18b-7687-4ff3-b1ab-27f764724f28
Oct 17 12:08 b9369032-ec0a-4a4c-bc0b-7fc07246b199
Oct 17 12:08 ba479d8d-00f5-4493-ade4-411f96878744
Oct 17 12:08 ec061b87-5ba9-434f-9adf-de382518679d
Oct 17 12:09 10e36e53-ef12-49e6-bc92-bca942482b62
Oct 17 12:09 3e6355e1-5ff5-4f3f-9708-2cdb80e82834
Oct 17 12:09 455a3a8d-129b-435e-909e-0b9397c3ecfd
Oct 17 12:09 5a5ab98e-ebc0-4545-81a2-ea4224017ef5
Oct 17 12:09 692b380a-30bf-4fbf-9508-941559b0eddb
Oct 17 12:09 7d97bd1e-5ad8-43d4-a0e3-dc15ebb77e1b
Oct 17 12:09 a66e17c7-e33a-41c3-b631-8d2ea0f9b611
Oct 17 12:09 b3aed814-bd70-4408-a7e3-ac49524b4424
Oct 17 12:09 bac606c4-6502-4b1c-ad1b-90db958bd05e
Oct 17 12:09 e5c1b7c0-c34f-4248-a665-02d96ef60430
Oct 17 12:17 3859da4f-9607-4cb0-a67c-a34440eb0fe0
Oct 17 12:18 04f358e1-a4e0-44ff-95f5-355f8d23856d
Oct 17 12:18 83894e79-f66d-4b4d-a6be-77e4efc750b9
Oct 17 12:18 df3052e8-5270-41ba-99c6-c57b1a082547
Oct 17 12:19 3bc20b14-05eb-4ca0-adc5-3e979cf83b93
Oct 17 12:19 754d0a45-cd69-4dc9-af5e-9e47b25c6cd8
Oct 17 12:19 98f22657-e45f-45f9-810c-016a27b29d8b
Oct 17 12:21 09e36bb3-777d-485c-805a-95caff57a090
Oct 17 12:21 60c10caf-4363-45f8-864e-e486d35c5a93
Oct 17 12:21 911de28d-b1fa-448f-bb69-41ade4115d18
Oct 17 12:21 ebaa119d-dc32-4e56-921e-c5dc80445333
Oct 17 12:22 260ec843-2014-47ce-be49-9fc53896740f
Oct 17 12:22 29d085b6-4316-498f-a5e7-5f8f0fc56701
Oct 17 12:22 3577be87-9a63-4423-961f-3590d1c299ff
Oct 17 12:22 49a938be-e02e-4709-89c7-b0644e8cdfe8
Oct 17 12:22 57653bb1-841e-42c7-bf91-633cb253b9c7
Oct 17 12:22 62c54b3f-265d-49f7-bd88-c0d62a7b5e5a
That's 70 directories in just 21 minutes. It's no wonder you got suspended.
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