alces Posted October 3, 2017 Posted October 3, 2017 Hi! I have had my IP blocked for failed login attempts. The reason for these attempts are that my account had been deactivated for inactivity, I wasn't aware that this happened and kept trying too login Soon realizing that my account was "paused" I did the steps to reactivate it. Once I tried to login after the process I had a message telling me that I was blocked from logging in. I would appreciate an unblock! Site user name is alces
Krydos Posted October 3, 2017 Posted October 3, 2017 Unblocked. If you had been logging in through https://www.heliohost.org/login/ You would have been told your account was inactive, been given instructions on how to reactivate it, and you wouldn't have gotten blocked.
alces Posted October 3, 2017 Author Posted October 3, 2017 Thanks! Ill make sure to use the right log-in page next time!
Recommended Posts