[Solved] Accidentally Created 2Nd Account With Same E-Mail. Can't Access Old Account

[strayer]

I had created the account estrayer on tommy with my e-mail address. I intended to create a second account on ricky to test out a different idea, I mixed up what e-mail address I had used and set up a second account with the same e-mail as the first. Now when I login as estrayer it takes me to an empty account on ricky and I cannot figure out how to access my files on tommy.

 

I have not done anything with my account on Ricky and am totally fine with that being removed. I would prefer to remain able to access my account already in use on Tommy.

 

Please advise!

Edited September 20, 2017 by strayer

[Krydos]

What is the username of your Tommy account? There is only one account that I can find using that email address and it's estrayer on Ricky. Also are you aware that it's against our terms of service to have more than one active account? http://wiki.helionet.org/Terms

[strayer]

Same username. Same email.

 

I was not aware, I should've checked terms of service before I tried to set up a second account. I am very sorry.

 

I had picked a different username on Ricky but when I finished the setup it showed i was logged in as estrayer. That's when I figured out that I had messed up.

[strayer]

I also was email by the Cronk daemon for estrayer@tommy after this occurred.

 

To provide a bit more explanation I was having trouble testing a second web app on the same site without taking down the first one. I was not able to figure out how to get that to work which is why I tried to create a second account. Very sorry about this and I will not try to do it again, I really appreciate the service here and do not want to abuse it.

[Krydos]

Alright, can you log in to your Tommy account now at https://www.heliohost.org/login/ ?

 

Also, I noticed that your main domain doesn't exist. I recommend buying the domain https://www.namecheap.com/domains/registration/results.aspx?domain=stepbetacalculator.com&aff=102467 and setting your nameservers to ns1.heliohost.org and ns2.heliohost.org or changing your main domain http://www.heliohost.org/classic/support/scripts/domain to something like stepbetacalculator.heliohost.org Let us know if you need any help.

[strayer]

Thank you so much!

 

There is a typo in the domain name

 

It is bet not beta

 

stepbetcalculator.com

[Krydos]

Oh yeah, that one works http://stepbetcalculator.com/