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[Solved] Unable To Add Addon Domains To My Johnny Account


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Posted

Hello. I am having problem adding the following addon domains in my johnny account. The domains I am trying to add are: (www.sokoni.ga and www.e-wallet.ga) My heliohost username is rbspayma. Please would you kindly assist me add the above domains?

 

Thank you in advance.

 

Regards,

Titus

Posted

This is a pretty common occurrence on Johnny. Since he's an experimental server his load tends to be a lot higher than our production servers. When you try to execute a long delicate task like creating an addon domain while the load is high things can break or only get partially created. I've actually never seen this happen on Tommy or Ricky. I manually fixed your partially created addon domains and you should be able to see them now in your cpanel https://johnny.heliohost.org:2083/frontend/paper_lantern/addon/index.html and they should start working within 24 hours.

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