egabrense Posted August 14, 2017 Posted August 14, 2017 Hi there, sorry for my incompetence but I've been trying to fix it two days with no good result. I own a domain, spanish23.com, and I've been trying to install WP using Softculous. When I install WP using the spanish23.com domain the next message shows up: ForbiddenYou don't have permission to access /gpqtpwlpuj2atcctjrwwyyffzanpvbn0.php on this server.Server unable to read htaccess file, denying access to be safeAdditionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. I've installed WP using the heliohost subdomain and it works but I would like to use the main .com domain. You can visit spanish23.com to see the error. What am I doing wrong? Could somebody help me out? Thanks a lot in advance
Luigi123 Posted August 14, 2017 Posted August 14, 2017 This support request is being escalated to our root admin. 1
Byron Posted August 14, 2017 Posted August 14, 2017 (edited) Nevermind. I'll let Krydos take a look. Edited August 14, 2017 by Byron
Krydos Posted August 16, 2017 Posted August 16, 2017 spanish23.com points to /home/egabren1/spanish23.com/ which is an invalid directory. All webroots must be within /home/egabren1/public_html/. To fix the issue delete the addon domain and readd it. 1
egabrense Posted August 16, 2017 Author Posted August 16, 2017 spanish23.com points to /home/egabren1/spanish23.com/ which is an invalid directory. All webroots must be within /home/egabren1/public_html/. To fix the issue delete the addon domain and readd it.Oh my, you cant imagine how grateful I am, THANK YOU SO MUCH!!
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