sharamke Posted August 6, 2017 Posted August 6, 2017 My website (http://allahsaysharamkejey.tk) is suspended due to done reason. It show message that either I used excessive resources or did something which is not allowed like spamming etc. Kindly reactivate my website as I didn't do any such thing mentioned on the page.
Krydos Posted August 6, 2017 Posted August 6, 2017 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup
sharamke Posted August 10, 2017 Author Posted August 10, 2017 I want to keep this account and need the backup of other account.
Krydos Posted August 11, 2017 Posted August 11, 2017 Please post the following information:Your cPanel username Your main domain The server that you are on
abidkhan Posted August 11, 2017 Posted August 11, 2017 Cpanel username: asskhttp://allahsaysharamkejey.tkServer: Tommy
abidkhan Posted August 12, 2017 Posted August 12, 2017 I'm still getting account inactive even though I renewed it and logged into cpanel. When I click on renew button and login, it says that your account cannot be renewed as it is already activate. And also please provide me the backup if other account.
abidkhan Posted August 16, 2017 Posted August 16, 2017 There you go http://allahsaysharamkejey.tk/Thanks, also please provide me the backup of other account.
Krydos Posted August 16, 2017 Posted August 16, 2017 What is the username of the account you want a backup of?
Krydos Posted August 22, 2017 Posted August 22, 2017 The account assk has been suspended, and the account abidkhan has been unsuspended so you can create your backup at https://tommy.heliohost.org:2083/frontend/paper_lantern/backup/index.html Let us know when you're done and we can switch the suspension back.
abidkhan Posted August 27, 2017 Posted August 27, 2017 The account assk has been suspended, and the account abidkhan has been unsuspended so you can create your backup at https://tommy.heliohost.org:2083/frontend/paper_lantern/backup/index.html Let us know when you're done and we can switch the suspension back.Backup downloaded. Please unsuspend assk now.
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