Jeff S Posted June 12, 2017 Share Posted June 12, 2017 (edited) Ahead note: Clearing cash does not help when status says site is ready but site tells me it is still queued. I've tried from another browser that has never accessed heliohost before.Login to cpanel from heliohost.org says invalid (user zildjian). My brother created dsdrumlessons.helionet.org on ricky two days ago. Though he verified his cpanel login at his house, I cannot login in at my house in the same town, using same user/pass (it says invalid login).How could it be not allowing for only me? Since yesterday I can't even reach ricky, but apparently other people can. I don't see what could cause it; Xfinity/comcast is usually working fine and this is the only place I know giving trouble. *UPDATE: certainly must be your firewall blocking my IP 98.202.246.249 so I hope you could unblock that... Turns out he was not telling me that he could only still log in because his password was SAVED. He has no idea what was saved in there that worked so we reset it now, so it won't block me again. Edited June 12, 2017 by Jeff S Link to comment Share on other sites More sharing options...
Luigi123 Posted June 12, 2017 Share Posted June 12, 2017 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
wolstech Posted June 12, 2017 Share Posted June 12, 2017 98.202.246.249 has been unblocked. It was blocked for too many failed logins. Please let us know if it still doesn't work for you. Link to comment Share on other sites More sharing options...
Jeff S Posted June 13, 2017 Author Share Posted June 13, 2017 It works now thank you! Link to comment Share on other sites More sharing options...
Luigi123 Posted June 13, 2017 Share Posted June 13, 2017 Glad we can help. If you have any questions or if you need help with anything, feel free to post it on the forums. Marking this Thread as Solved. Link to comment Share on other sites More sharing options...
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