midonao Posted June 5, 2017 Share Posted June 5, 2017 Hello there. I'm getting the suspended because of inactivity/not logging on on cpanel message on my site http://sagisawa.heliohost.org but when trying to renew it the following message appears instead: " Active AccountYour account can't be renewed because it's already active. To update your last login date you just need to log in to your cPanel. Failure to log in at least once every 30 days results in your account being flagged as inactive." and yet after logging in on cpanel the same suspended because of inactivity message appears. Thank you. Quote Link to comment Share on other sites More sharing options...
Krydos Posted June 5, 2017 Share Posted June 5, 2017 It should be fixed now. If you're still seeing the inactive message be sure to clear your browser cache. Quote Link to comment Share on other sites More sharing options...
midonao Posted June 5, 2017 Author Share Posted June 5, 2017 It's working perfectly now. Thank you very much. Quote Link to comment Share on other sites More sharing options...
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