midonao Posted June 5, 2017 Posted June 5, 2017 Hello there. I'm getting the suspended because of inactivity/not logging on on cpanel message on my site http://sagisawa.heliohost.org but when trying to renew it the following message appears instead: " Active AccountYour account can't be renewed because it's already active. To update your last login date you just need to log in to your cPanel. Failure to log in at least once every 30 days results in your account being flagged as inactive." and yet after logging in on cpanel the same suspended because of inactivity message appears. Thank you.
Krydos Posted June 5, 2017 Posted June 5, 2017 It should be fixed now. If you're still seeing the inactive message be sure to clear your browser cache.
midonao Posted June 5, 2017 Author Posted June 5, 2017 It's working perfectly now. Thank you very much.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now