[Solved] Suspended: Sylfus1

[sylfus]

Hello

 

my user name is: sylfus1

the server is Tommy

main domain, sdr.xyz

 

I don't understand why my account was suspended, the webpage it's very simple, and it's been simple since we started in Johnny server. it's a portfolio page, without to many images, doesn't have much traffic...

as I said it's a "portfolio" kind of webpage it doesn't contain anything illegal, anything religious, racist, or copyright infringement,

 

can you please look into it?

 

if you have any question, or need more information, i'll be glad to answer.

[wolstech]

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.

 

If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

[sylfus]

ok, so logging in to cpanel doesn't count, that's my mistake.

 

thank you very much Wolstech

[wolstech]

No, it counts. You have to use the right link though. Use this: https://tommy.heliohost.org:2083/ and it will count.

 

The trick is that any link ending in .html will not count.

[sylfus]

it was the .html

 

thanks again,