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Posted

Hi, I'm receiving an error while trying to add a domain alias to my account. The domain in question is "homeone.in". I tried deleting some leftover files from when I previously added the domain to my account at the .cpanel directory, but to no avail. Any help is greatly appreciated.

 

Username: kartikon

Server: Johnny

Main domain URL: http://kartikon.heliohost.org/

 

Internal Server Error

500

No response from subprocess ( (cpanel)): The subprocess ended prematurely because it received the “ALRM” (14) signal.
cpsrvd/11.62.0.16 Server at johnny.heliohost.org
Posted

That domain is already on your account as an addon domain.

I'm sorry I missed out on a crucial detail, it was earlier present as an addon domain to serve a directory under public_html. But, I've not been able to add it as an alias domain to serve the public_html directory itself. It times out or gives an error when I add or remove it, and always redirects to a directory under public_html

Posted

There you go http://homeone.in/

 

I had to edit your .htaccess because it was forcing https on a domain that doesn't have a valid ssl certificate. Just uncomment the lines once you have your ssl certificate installed.

Posted

There you go http://homeone.in/

 

I had to edit your .htaccess because it was forcing https on a domain that doesn't have a valid ssl certificate. Just uncomment the lines once you have your ssl certificate installed.

Thanks a lot, that fixed it. Sorry to bother you, but I'm kinda curious what was the problem behind this, something I did or not. Anyways, thanks for your help.

Posted

Sometimes the addon/alias process crashes partially through when Johnny is experiencing high load. This never happens on Ricky and Tommy as they are stable and don't have these load spikes like the unstable Johnny.

Posted

Glad we can help. :) If you have any questions or if you need help with something, feel free to post it on the forums.

 

Marking this Thread as Solved.

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