Tommy Http Status Code 500 And Ftp Reconnection/crash

[dl5ark1]

Hello,

 

since some days my ftp connection will often reconnect (terminate) after 1-2 seconds.
When i look in cpanel i also get very often, but not always
Internal Server Error
500
No response from subprocess (cpanel (cpanel)): The subprocess ended prematurely because it received the “TERM” (15) signal.
cpsrvd/11.58.0.13 Server at dl5ark.heliohost.org

Whats wrong?

 

[Krydos]

I've made some changes to the configuration of your account. Let us know if it does it again.

[topgeardavid]

I'm also experiencing this now.

[Krydos]

Please post the following information:

• Your cPanel username
  
• Your main domain
  
• The server that you are on
  

[topgeardavid]

Username: dr

Main: dr.heliohost.org

Server: Tommy

Thanks!

[Krydos]

Yeah, the same thing happened. The reason this happens is because you have a lot of php processes that never exit on their own.

[topgeardavid]

Seems to be working much better now. Thanks! Do you know what was generating these PHP processes? I can see cpu/memory load in cPanel's Server Information, but is there a way I could see individual processes?

[Krydos]

I don't see anything on the logs right now, but if something pops up with the username dr I'll try to remember to post it here.

[dl5ark1]

The Problem is back since yesterday. The last two weeks all was very good!

[Krydos]

Fixed again.