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Posted

In Cpanel - good working. But in FileZIlla - no. I tried a lot of methods.. I think this problem not in my computer. Sorry for bad English))

Posted

But in FileZIlla - no. I tried a lot of methods.. I think this problem not in my computer.

### if your account is on server Tommy ###

Open Filezilla

Click File >> Site Manager

Click New Site

Type "Tommy SFTP" and press enter

In Host field type "tommy.heliohost.org"

In Port field type "1342"

In Protocol dropdown select "SFTP - SSH File Transfer Protocol"

In Logon Type dropdown select "Normal"

In User field type your cPanel username

In Password field type your cPanel password

Click Connect

Approve the remote server key, and check the box to not ask you about this server again.

###

 

### if your account is on server Johnny ###

Open Filezilla

Click File >> Site Manager

Click New Site

Type "Johnny SFTP" and press enter

In Host field type "johnny.heliohost.org"

In Port field type "1373"

In Protocol dropdown select "SFTP - SSH File Transfer Protocol"

In Logon Type dropdown select "Normal"

In User field type your cPanel username

In Password field type your cPanel password

Click Connect

Approve the remote server key, and check the box to not ask you about this server again.

###

  • Like 2
Posted

bdistler's got it here. Those settings are the correct ones for each server. If it still does not work, please post the error you're receiving so we can look into it further.

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