[Answered] Can't Connect To Johnny Ftp Using Filezilla

[letitbe]

I've tried to connect with various ways to my FTP, but without any luck.

 

As currently, I tried to use your FTP configuration file and follow the instructions, but here's what I'm getting in the console of FileZilla:

Status:	Resolving address of ftp.letitbe.heliohost.org
Status:	Connecting to 64.62.211.131:21...
Status:	Connection established, waiting for welcome message...
Status:	Initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established.
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode (64,62,211,131,211,243)
Command:	MLSD
Error:	Connection timed out after 20 seconds of inactivity
Error:	Failed to retrieve directory listing
Status:	Disconnected from server
Status:	Resolving address of ftp.letitbe.heliohost.org
Status:	Connecting to 64.62.211.131:21...
Status:	Connection established, waiting for welcome message...
Status:	Initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established.
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode (64,62,211,131,229,237)
Command:	MLSD
Error:	Connection timed out after 20 seconds of inactivity
Error:	Failed to retrieve directory listing

Am I missing here something?

Ok, so I dived into the setting a little bit and tried the insecure connection with plain FTP and it worked. But, however, I'm still not getting it why am I not able to connect with FTP over TLS if available (or even SSH, perhaps)

[wolstech]

FTPS doesn't work properly on Johnny or on tommy. We don't know why.

 

SFTP is supported on both servers though and is more secure anyway. For Johnny, the port number is 1373. Tommy is different. If you look for a recent topic on Tommy FTP, you'll find setup instructions from krydos (I'd copy paste them for you but I'm on mobile). They're identical other than the port number and host name.

[letitbe]

Thanks a lot!

 

I know, I googled it before, and tried the "1342"(Tommy's) on Johnny and obviously this didn't work.

So now I'm using SFTP just fine with the 1373 port, thanks a lot Wolstech!

[wolstech]

Glad to see you got it working

 

Feel free to let us know if you need anything else.

[Byron]

• Open Filezilla
• Click File >> Site Manager
• Click New Site
• Type "Johnny SFTP" and press enter
• In Host field type "johnny.heliohost.org"
• In Port field type "1373"
• In Protocol dropdown select "SFTP - SSH File Transfer Protocol"
• In Logon Type dropdown select "Normal"
• In User field type your cPanel username
• In Password field type your cPanel password
• Click Connect
• Approve the remote server key, and check the box to not ask you about this server again.

 

Tommy's is:

 

• In Host field type "tommy.heliohost.org"
• In Port field type "1342"