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Posted

username: benl

server: tommy

 

Hi, May I ask why my account was suspended?

The only thing I've done on my account is installing Magento through softaculous.

 

Posted

Your account was suspended for running too many cron jobs. To help keep load low, we limit accounts to two (2) cron executions in a 24 hour period. This means that, if you only have a single job, it can run no more frequently than once every 12 hours, with two jobs, they can each only run once a day, and so on.

Your account has been unsuspended.

 

To add to this for your specific case, there are a lot of programs in Softaculous that create crons during installation. Because we limit the number of crons per day, we recommend that when installing programs from Softaculous, you should disable the cron installation and create it manually so you can keep your account within the limit.

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