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Posted

I lost both my desktop and my laptop within a week of each other. i lost both hard drives, lost my bookmarks, lost my password file.

 

Now, when I try to go to my control panel, I get "server not found".

 

Account: kymercer

Server: stevie

url: kymercer.heliohost.org

 

Was it disabled while I was offline?

Posted

Stevie died of hard disk failure back in December.

 

We backed up as many accounts as possible when it failed. Any backups that are available can be retrieved here: https://heliohost.org/backup/ Please note that if you receive a 404 error or a 45 byte file, it indicates the account was not recoverable. The backups if they succeeded contain your public_html folder and your MySQL databases (MyISAM engine only).

 

You will need to sign up on tommy if you wish to continue hosting with us.

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