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Posted

i don't know why my account become inactive

i usually login in cpanel heliohost classic before 1 month

may be i forgotten

 

please, re-activate my account

a. My HelioHost username : aisoft
b. the server my account is on : stevie
c. my HelioHost main domain : aisoftsolution.com

 

thanks before

 

Posted

It's not inactive, it was on a server that failed. Please see the Stevie posts in the news forum: http://www.helionet.org/index/forum/1-news/

 

Any data we managed to recover can be retrieved from here: http://www.heliohost.org/backup/ (if it gives an error, post the username and partial email address and I can send it manually).

 

The only other thing you can do at this point is sign up on Tommy when registrations open at midnight (though they've been filling for the day in just seconds lately), or donate and get an invite that you can use to sign up any time.

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