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Posted

Thank you for providing your free service. Unfortunately in the Stevie crash I lost access to MX records for an outlook.com domain. Is there any way to retrieve those MX settings?

Admins have said - 'there will be no further effort made to recover data from server Stevie' - see --> [ http://www.helionet.org/index/topic/27233-manual-backup-results/ ]
Posted

 

Thank you for providing your free service. Unfortunately in the Stevie crash I lost access to MX records for an outlook.com domain. Is there any way to retrieve those MX settings?

Admins have said - 'there will be no further effort made to recover data from server Stevie' - see --> [ http://www.helionet.org/index/topic/27233-manual-backup-results/ ]

 

 

If you create a new account, you can always add them again :) The exact MX settings you need should be available from Office 365/Outlook if you don't know what they're supposed to be.

Posted

Everybody, hello again

 

about to gladly make a -small- donation (and receive an invite to Tommy). Could you please delete my Stevie account (username: jd) so as to use it with Tommy?

 

Thanks in advance

sklpns

Posted

Everybody, hello again

 

about to gladly make a -small- donation (and receive an invite to Tommy). Could you please delete my Stevie account (username: jd) so as to use it with Tommy?

 

Thanks in advance

sklpns

 

Done

  • 3 weeks later...
Posted
Server_"Tommy" request
Good Morning,
I've had a hosting account on Stevie for 3+ years now.
Username: aswenger
Server : Stevie
Email_Address : rdmredstick@gmail.com
Stevie went DOWN 2+ months ago, of course, and appears likely to remain out-of-action PERMANENTLY.
My understanding is that I must close the Stevie account BEFORE I can use that same Email_Address in order to TRY to open an account on Tommy.
If this is true, then I wish to CLOSE the Stevie account.
Thanks,
"rdm526l"

 

Posted

All Stevie accounts were removed from the system a month ago, around the time we determined Stevie was beyond repair and began offering backups. You're free to sign up on Tommy when registrations open at midnight UTC.

 

If you don't have your backup yet, you can try downloading it from http://www.heliohost.org/backup/ (a missing file or 45 byte download indicates no backup is available).

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