millones2 Posted December 14, 2016 Share Posted December 14, 2016 HelioHost username : millonesb. the server your account is I don't remembre (i think it's stevie)your HelioHost main domain : millonesdeeucaliptus.heliohost.org Hi, i can't access the cpanel, i can reset the password (i receive the password reset email) but i can't login. Can you help me? Link to comment Share on other sites More sharing options...
Krydos Posted December 14, 2016 Share Posted December 14, 2016 Stevie, the server that your account is located on, is currently offline. See http://www.helionet.org/index/topic/26726-stevie-didnt-boot/ for details. We don't know for sure if we're going to be able to get Stevie running again anytime soon so we've been recommending people create a new account on Johnny or Tommy and restore your most recent backup. Let us know if you need any help with anything. Link to comment Share on other sites More sharing options...
millones2 Posted December 14, 2016 Author Share Posted December 14, 2016 Thank you, do i need a new email account to create an Tommy or Johnny new account? Link to comment Share on other sites More sharing options...
Krydos Posted December 14, 2016 Share Posted December 14, 2016 I have changed your Stevie email address so you can reuse that to create a new account. Link to comment Share on other sites More sharing options...
millones2 Posted December 17, 2016 Author Share Posted December 17, 2016 Thank you, now i can create my account. How about my domain and user name?username: millonesurl: millonesdeeucaliptus.heliohost.org Can i use them on my new Johnny site? Thank you Link to comment Share on other sites More sharing options...
Krydos Posted December 17, 2016 Share Posted December 17, 2016 The username millones, and the domain millonesdeeucaliptus.heliohost.org are now available to create a new account. Link to comment Share on other sites More sharing options...
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