r0nmlt Posted December 2, 2016 Posted December 2, 2016 So do I gather correctly in saying that stevie actually resides at he? And the mods have no physical access to it to see if there is any hardware malfunction? Quote
wolstech Posted December 2, 2016 Posted December 2, 2016 It's not that HE doesn't let us access it, it's that the server is on the other side of the country. Ashoat and Krydos are the only two who deal with HE. Both live on the East Coast. The servers are in California... Quote
r0nmlt Posted December 2, 2016 Posted December 2, 2016 Yes I gathered that from the various posts on here. The setup worked for a number of years but has its drawbacks in situations like this. Quote
wolstech Posted December 2, 2016 Posted December 2, 2016 Indeed it does, but despite its drawbacks, HE is also the only colo we've found that can offer the service we have for the price we pay. We did get quotes from others quite recently (when we moved to our dedicated cabinet), and none of the other companies could even come close to HE. Ashoat also has personal business in California, so we do usually have at least one trip to the servers every year if we need it. He actually visited HE in August to look at Johnny. Quote
interimq2 Posted December 3, 2016 Posted December 3, 2016 ...and gone. Again. Can u send me at email files in archive of my websites ? At interimq account? interimq@yandex.com Becouse I not caught stivie online to download my files >_< Quote
wolstech Posted December 3, 2016 Posted December 3, 2016 We have no way of getting to Stevie while he's down, so not right now. We actually have to call HE and have them reboot it and tell us what's on the screen to see what it's doing. If he comes back up tonight and I happen to catch him online I could reset your password and run a full backup for you if you want. Do you want me to do this if I can? Quote
corona79 Posted December 3, 2016 Posted December 3, 2016 was working a couple of hours ago, but down again Quote
bdistler Posted December 3, 2016 Posted December 3, 2016 was working a couple of hours ago, but down againStevie has been down now for about 14 hours see --> [ http://heliohost.grd.net.pl/monitor/ ] Quote
AdamMat Posted December 3, 2016 Posted December 3, 2016 Is there any estimated Stevie up time ? Quote
corona79 Posted December 3, 2016 Posted December 3, 2016 Stevie back up (again) - MySQL is not. Quote
AdamMat Posted December 3, 2016 Posted December 3, 2016 I've got internal server error message - what should I do ? Quote
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