nathanxu5 Posted September 20, 2016 Share Posted September 20, 2016 I can't log in and enter cPanel. I keep getting error below. Please help This site can’t be reachedxxxxx.heliohost.org took too long to respond. Go to http://heliohost.org/Search Google for nathan xu5 heliohost org adminERR_CONNECTION_TIMED_OUT This site can’t be reachedjohnny.heliohost.org refused to connect. Search Google for johnny heliohost org 2082 logERR_CONNECTION_REFUSED Quote Link to comment Share on other sites More sharing options...
wolstech Posted September 20, 2016 Share Posted September 20, 2016 No. FTP is currently the only functioning service on Johnny due to file system damage. Please see http://www.helionet.org/index/topic/25786-johnny-backups/ for information. You can retrieve your files over FTP. If you need databases, please list their names and I'll escalate to have them backed up. Please note that databases and tables using InnoDB cannot be backed up. Quote Link to comment Share on other sites More sharing options...
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