Penfold187 Posted September 9, 2016 Share Posted September 9, 2016 Suspended due to long time inactive:Clicked and "successfully Restored Account", but then "username not found" HelioHost username: Penfold187 server your account is on: Johnny HelioHost main domain : wittfitness.heliohost.org Link to comment Share on other sites More sharing options...
Krydos Posted September 9, 2016 Share Posted September 9, 2016 due to long time inactive:When was the last time you logged in? If it was prior to June 1st 2015 (466 days ago) then your account has probably been automatically deleted by the server to make room for active accounts. I'm not seeing that domain or that username in the system. Link to comment Share on other sites More sharing options...
Penfold187 Posted September 9, 2016 Author Share Posted September 9, 2016 Sorry, wrong username (I'm a real noob) (It was March 2016) Username: penfold (note: case sensitive!)Domain: wittfitness.heliohost.orgControl Panel URL: http://wittfitness.heliohost.org/cpanel Link to comment Share on other sites More sharing options...
Krydos Posted September 9, 2016 Share Posted September 9, 2016 Since that username and domain don't already exist you can just create a new account with that same information and restore your latest backup. Link to comment Share on other sites More sharing options...
Recommended Posts