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[Answered] Problem With Logging In To Cpanel


sagnik

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Every time I'm trying to login to cPanel, after successful login I'm getting "Your IP address has been changed" error. I'm using Chrome and UC Mobile.

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The problem is cPanel not being able to verify that your device is still "your device". To our server, it's a new device every single time it's seen since your cell company gives it a different IP every time it go on the data network.

 

The fix is to use something whose IP doesn't change as often. Finding some free Wi-fi is your best bet. Wi-fi generally gets its internet connection from wireline infrastructure (i.e. cable/fiber), which has a static IP or a dynamic that rarely changes.

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