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Posted

Good Day I am trying to register an addon domain on my Stevie account, unfortunately when ever I try and 'Add Domain' I get an error 'Sorry the domain is already pointed to an ip address .... ' I have checked on Freenom but the DNS entries are set to 216.218.192.170

 

Posted

Hi, you just need to set your nameservers to ns1.heliohost.org and ns2.heliohost.org (at freenom control panel). After a few minutes you should be able to add your domain here.

  • Like 1
Posted

Nyten pretty much has it. You need to use custom DNS at freenom and specify our nameservers. We do not support using an IP address to attach a domain.

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