[Solved] Password Reset

[geroco]

Heliohost suddenly stopped accepting my password. It also rejected all the temporary passwords I was provided by password reset. Now after the third attempt at resetting my password, I stopped receiving password reset emails by Heliohost all together.

 

Is there any way to get my account back?

[Krydos]

Brute force protection blocked you

failed login attempts to account geroco (system) -- Large number of attempts from this IP

If you get your password wrong don't continue guessing or you'll get locked out. Can you connect now?

[geroco]

I can connect, but login still fails.

[Krydos]

Try resetting your password once.

[geroco]

Tried just now. Still not getting an email from Heliohost.

[Krydos]

Your password has been manually reset, tested, and emailed to your contact address. Let us know if you're still unable to connect.

[geroco]

The issue has been resolved. Thank you very much for your assistance.