craigary Posted August 2, 2016 Share Posted August 2, 2016 Hi, I'm from China and I found that I can't visit my site when I turn my proxy off, DNS settings are nothing wrong. Could you change my account to a Chinese-visible ip address? Here is my info. Server: StevieMain domain: craigary.netUsername: craigary BTW, do i have to change my a record? I am using a third-party dns service, Thank you so much! (sorry for my terrible English ) --------------------------------------------- I put my post in a wrong section, but I don't know how to move it. Could you move this post to "Customer Service"? Thank you guys. Quote Link to comment Share on other sites More sharing options...
Krydos Posted August 2, 2016 Share Posted August 2, 2016 Your site has been moved to an IP address that should be visible in China. You can find your new A record in the left information pane under the heading "shared IP address", or you can use ns1.heliohost.org and ns2.heliohost.org and the A record will be set automatically. Quote Link to comment Share on other sites More sharing options...
craigary Posted August 2, 2016 Author Share Posted August 2, 2016 Your site has been moved to an IP address that should be visible in China. You can find your new A record in the left information pane under the heading "shared IP address", or you can use ns1.heliohost.org and ns2.heliohost.org and the A record will be set automatically.Thank you, it works! But there's still two problems, I've uploaded Wordpress installation file but it still shows "Account Queued" when I visit my index and try to install it, and anther problem is I still need use a proxy to access Cpanel. Anyway, Thank you guys~ Quote Link to comment Share on other sites More sharing options...
Krydos Posted August 2, 2016 Share Posted August 2, 2016 but it still shows "Account Queued"Your account was created less than 5 hours ago. New accounts can show the queued page for up to 24 hours. I still need use a proxy to access Cpanel.Can you connect to cPanel without a proxy at http://cpanel.craigary.net/ ? Quote Link to comment Share on other sites More sharing options...
craigary Posted August 2, 2016 Author Share Posted August 2, 2016 but it still shows "Account Queued"Your account was created less than 5 hours ago. New accounts can show the queued page for up to 24 hours. I still need use a proxy to access Cpanel.Can you connect to cPanel without a proxy at http://cpanel.craigary.net/ ? Okay, I'll sit back and relex then. I can't visit directly from stevie.heliohost.org:2082, but cpanel.craigary.net works! Thankyou. Quote Link to comment Share on other sites More sharing options...
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