[Solved] Suspended: Hh_Anghelina

[anghelina]

a. anghelina

b. stevie

c. antiquariato-it.com

My account was likely to be suspended without e-mail notification.

Please, reactivate it.

 

[Byron]

That's not the username for that account.

[anghelina]

Sorry, I misspelled the HelioHost username in the thread title. It should be named

Suspended: Anghelina

The rest of the data is correct.

Could you please reactivate the account?

[Byron]

That's still the wrong username and that account was suspended for spam.

[Krydos]

We have received a complaint about your account. Please investigate and fix within 24 hours.



Hurricane Electric Abuse Department

support@he.net



From scomp@aol.net  Wed Jul 13 11:07:36 2016

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Subject: Email Feedback Report for IP 65.19.143.2

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Content-Type: multipart/report; report-type=feedback-report; boundary="boundary-1138-29572-2659438-7973"

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This is an email abuse report for an email message with the message-id of E1bNNoj-0007l3-Cb@stevie.heliohost.org received from IP address 65.19.143.2 on Wed, 13 Jul 2016 13:19:11 -0400 (EDT)



For information, please review the top portion of the following page:

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Reported-Domain: stevie.heliohost.org

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To: redacted@aol.com

Subject: Hi Pamla Young

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Message-Id: <E1bNNoj-0007l3-Cb@stevie.heliohost.org>

From: abroskin@stevie.heliohost.org

Date: Wed, 13 Jul 2016 10:18:59 -0700

X-AntiAbuse: This header was added to track abuse, please include it with any abuse report

X-AntiAbuse: Primary Hostname - stevie.heliohost.org

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X-Source-Args: /usr/bin/php /home1/abroskin/public_html/formatting-heaps.php 

X-Source-Dir: antiquariato-it.com:/public_html

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	dmarc=fail (aol.com: the domain stevie.heliohost.org reports that Neither SPF nor DKIM align.) header.from=stevie.heliohost.org;

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X-AOL-SPF: domain : stevie.heliohost.org SPF : none



Pamla Young,  you are considered approved for no fax Cash Advance from $200 to $1000



 Click to Apply Now  http://antiquariato-it.com/formatting-heaps.php?xmlkhzz=aHR0cDovL2dldGxvYW5zZmFzdC50b3AvP2w9TkhaenJBc2VuYUFWWVMzUVY2VV9jRVdBS0tOZVJiMU8ybFg5bFMtb0F1az0=



Indiana 46816, USA - 2016 Wed 13:19:00 13 Jul





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[anghelina]

How can I fix it, if I am deprived of access to the site content?

[Krydos]

As you can see in the spam report someone was sending emails with this file on your account:

/home1/abroskin/public_html/formatting-heaps.php

Someone has compromised your account. I strongly recommend deleting everything from public_html and setting it all up again. You should also change all of your passwords. You need to fix this immediately. If you get suspended for spam again you will most likely not get another chance. Your account is now unsuspended. Let us know if you need any additional help.

[anghelina]

Thank you so much!

I've fulfilled all your recommendations.

Meanwhile, I am puzzled with the means my account was hacked with and try to seal all the possible security holes to avoid

such an incident in the future.

Could the hacker sneak into my site through the mail form driven with mailer.php?