micasita01 Posted July 17, 2016 Share Posted July 17, 2016 Hello, and thank you for taking the time to help me out. Here is my info: a. your HelioHost username:micasitab. the server your account is onsteviec. your HelioHost main domainwww.micasita.biz The accound seems to have been suspended, I thought it just had to be renewed but after trying to renew it stated that it was still active. I've also tried resetting the cpanel pw because I couldn't login and once I entered the confirmation code it just didn't do anything, I couldn't submit a new pw and/or was not assigned one. It just kept asking for a the confirmation code but also didn't give any error. I'm also unsure if capitalization is important in the username, it's either micasita or MiCasita any help would be appreciated, thank you! Link to comment Share on other sites More sharing options...
yashrs Posted July 17, 2016 Share Posted July 17, 2016 Manually unsuspended. Link to comment Share on other sites More sharing options...
micasita01 Posted July 17, 2016 Author Share Posted July 17, 2016 Thanks! Link to comment Share on other sites More sharing options...
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