montegio2 Posted July 7, 2016 Share Posted July 7, 2016 good morning, excuse my English. Account Suspended Inactivity , renew account error. a. my HelioHost username: montegiob. the server my account is : steviec. my HelioHost main domain: montegio I can not access the control panel Thank you Link to comment Share on other sites More sharing options...
wolstech Posted July 7, 2016 Share Posted July 7, 2016 You've been unsuspended. Link to comment Share on other sites More sharing options...
montegio2 Posted July 7, 2016 Author Share Posted July 7, 2016 Thanks to the speed .I tried to connect , it always fails: Database connection error (2): Could not connect to MySQL. Check DB: OK Link to comment Share on other sites More sharing options...
wolstech Posted July 7, 2016 Share Posted July 7, 2016 Delete your database users, recreate them, and reassign them to the databases. Make sure to use the same password that's in your software's config file. Link to comment Share on other sites More sharing options...
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