tj0001 Posted June 22, 2016 Posted June 22, 2016 Hello, My DB is not working - I deleted the old DB and User and created a new DB and User. I've added the User to the DB and.......updated the WP-Config file with the new data/password But........ when I try to run "phpMyAdmin" it hangs and won't enter the application. I would appreciate your help very much. Thank you. Tj0001 Hello, I seem to have lost my site as it's asking me to load Wordpress software when I type my site's URL. All my sites WP files are there as before. Any idea how I can get my site back please? Thank you.
wolstech Posted June 22, 2016 Posted June 22, 2016 Change your cPanel password, then log out and in again to fix PhpMyAdmin.
tj0001 Posted June 23, 2016 Author Posted June 23, 2016 I can now get into phpMyAdmin - when I click on the database, there are no tables there. Any idea how to get my site back? Also, I did a full backup prior to the crash.
wolstech Posted June 23, 2016 Posted June 23, 2016 Since you have a backup: Drop the database, create it again, reassign the user to it, then open the new database in PhpMyAdmin and import the backup. I'm assuming your "full backup" is the one cPanel makes. If you unzip the full backup, the databases are in a folder called mysql. Just import the .sql for the database being restored.
tj0001 Posted June 26, 2016 Author Posted June 26, 2016 Thanks for your reply. Yes, I did exactly as you say. I unzipped the FB but the the database is only 1KB - is this not too short? The following is the response I got after I did a restore: Restoring DatabaseDetermined database name from sqlRestoring database “tj0001_wp896”--------------/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */----------------------------/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */----------------------------/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */----------------------------/*!40101 SET NAMES utf8 */----------------------------/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */----------------------------/*!40103 SET TIME_ZONE='+00:00' */----------------------------/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */----------------------------/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */----------------------------/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */----------------------------/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */----------------------------/*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */----------------------------/*!40101 SET SQL_MODE=@OLD_SQL_MODE */----------------------------/*!40014 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS */----------------------------/*!40014 SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS */----------------------------/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */----------------------------/*!40101 SET CHARACTER_SET_RESULTS=@OLD_CHARACTER_SET_RESULTS */----------------------------/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */----------------------------/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */--------------Sorry, I don't follow why I have to re-create the database if I've just restored it? And please can you elaborate what exactly you mean by "reassign the user to db" - Do you mean "delete/re-add User To Database" or "re-entering the user password details" in the wp-config?Edit: After importing the database in phpMYAdmin it's now asking me to install the WP-Software and it's not picking up my existing site.
wolstech Posted June 26, 2016 Posted June 26, 2016 We mean adding the user back to the database. As for the backup not restoring, you cannot reuse the same database (or database name). Create a new database with a different name, then open it in phpmyadmin and restore the backup using phpmyadmin's import tab. After that assign the user to the database, and edit WP-Config to use the new database name.
tj0001 Posted June 27, 2016 Author Posted June 27, 2016 I've gone through the procedure you mentioned, but it is still asking for a fresh wp-install. As I said in my previous post, this database backup seems empty - please note the message I got after importing the backup: -- MySQL dump 10.13 Distrib 5.6.21, for Linux (x86_64)---- Host: localhost Database: tj0001_wp896-- -------------------------------------------------------- Server version 5.6.21/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;# MySQL returned an empty result set (i.e. zero rows)./*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;# MySQL returned an empty result set (i.e. zero rows)./*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;# MySQL returned an empty result set (i.e. zero rows)./*!40101 SET NAMES utf8 */;# MySQL returned an empty result set (i.e. zero rows)./*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;# MySQL returned an empty result set (i.e. zero rows)./*!40103 SET TIME_ZONE='+00:00' */;# MySQL returned an empty result set (i.e. zero rows)./*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;# MySQL returned an empty result set (i.e. zero rows)./*!40014 SET @OLD_FOREIGN_KEY_CHECKS=[...]
efferod Posted June 27, 2016 Posted June 27, 2016 i have the same problem, i dont know why, but the info in my DB was deleted. SQL: mysqldump: Got error: 1146: Table 'efferod_wp530.wp5a_automatic_amazon_links' doesn't exist when using LOCK TABLES-- MySQL dump 10.13 Distrib 5.6.21, for Linux (x86_64)---- Host: localhost Database: efferod_wp530-- -------------------------------------------------------- Server version 5.6.21/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;/*!40101 SET NAMES utf8 */;/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;/*!40103 SET TIME_ZONE='+00:00' */;/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */; So i check my DB and is empty, can you help me please!
wolstech Posted June 28, 2016 Posted June 28, 2016 @tj0001: Those SET messages are normal. They just set some database-wide attributes. Did you edit the wp-config.php to point to the new database? @efferod: Error 1146 is caused by reusing the same database name. Did you follow my procedure posted above? You must use a new database with a different name.
tj0001 Posted June 28, 2016 Author Posted June 28, 2016 Thank you for your reply. I updated the wp-config.php for 'DB_NAME', DB_USER and DB_PASSWORD with the new values.
wolstech Posted June 28, 2016 Posted June 28, 2016 I see now that you mentioned the backup was 1kb in size. It should be a lot larger...it probably didn't back up successfully. You'll probably need to just reinstall it and start over.
tj0001 Posted June 29, 2016 Author Posted June 29, 2016 FYI - a similar thing happened a while back - in that instance one of the support guys recovered the site for me. So I'm just wondering if "helionet" has a proper backup of the DB as it must have had then, to have been able to restore the site then? Thankfully though, this is only a small site so I better start rebuilding it now
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