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Posted

a. my HelioHost username: sean

b. the server my account is on: johnny

c. my HelioHost main domain :seanxiong.heliohost.org

Seems that my cPanel account is deleted because it says it cannot find my username but there is still a "Account Suspended" page in my domain.

 

Thanks a lot!

Posted

That account does not exist.

 

If it was suspended or inactive for too long, the server probably deleted it to make room for other users. You're free to create a new account.

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