I Cannot Log In To My Cpanel

[heliomem]

When I try to log in to cPanel, but it return message "The login is invalid"

 

What is the problem

[wolstech]

That's cPanel's way of saying the username or password is wrong. Could be a ton of things: Entered info actually being wrong, you being blocked by the firewall, you being suspended, the list goes on...

 

What's your account's username?

[heliomem]

My account's username is DT22

[wolstech]

You were suspended for inactivity. I've renewed it. Try now.

 

That suspension was probably related to the outage we had and some changes we made during that time, not you. I also was suspended immediately after the outage ended.