tomson Posted February 12, 2016 Posted February 12, 2016 I tried to addon a domain and I get some errors......pousadaestreladomar.net.br Now in my cPanel I always see 2 domains.... I dont haveany way to delete the second domain - (pousadaestreladomar.tomson.heliohost.org) Now If I try to create a new addon domain (pousadaestreladomar.net.br) I got:The domain “pousadaestreladomar.tomson.heliohost.org” already exists in the Apache configuration. Early I got:"A DNS entry for the domain "pousadaestreladomar.net.br.heliohost.org "already exists."and after delete some DNS (Advanced DNS Zone Editor) in the domain tomson.heliohost.org, I got the error:"The domain “pousadaestreladomar.tomson.heliohost.org” already exists in the Apache configuration." Could you make a hard reset in my account???? All files could be removed (no problem)OR I have to delete my account and create a new??? I want to use in "Document Root"public_html/pousadaestreladomar instead public_html/pousadaestreladomar.net.br My account: tomson.heliohost.org
Krydos Posted February 12, 2016 Posted February 12, 2016 This support request is being escalated to our root admin. There is no account with that username or domain.
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