bunber Posted February 9, 2016 Posted February 9, 2016 Hi, my account with Heliohost was created on Friday 05/02/2016, it says that it can take up to 24h to get activated, but since today 09/02/2016 it's still not working.I can access my cPanel, the domain has been pointed to HelioHost servers, but still, everytime that I try to access my website, it keeps on giving me the Account Queued message. WEB-SITE: theradioga.gaUSERNAME: webber
wolstech Posted February 9, 2016 Posted February 9, 2016 I've reset your main domain for you...it seems like Johnny never set it up for some reason. Give it another 48 hours so the system can reconfigure the domain again...then clear your cache. If it still doesn't work, let me know and I'll escalate it for you.
bunber Posted February 10, 2016 Author Posted February 10, 2016 It's 24 hours, but same issue. How do I clear my cache to see if it worked?
wolstech Posted February 10, 2016 Posted February 10, 2016 It depends on browser. In IE, you do it in the internet options, In Chrome, and Firefox, you just delete your browsing history (there's an option for cache/saved website data). It's still doing it for me though, and I cleared mine so it's not cache. Escalating.
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