Every Page 403 Forbidden?

[chengxuncc]

I want to recover my site with wordpress.But when i have uploaded my files to HH Stevie,every file's page is say that

 

Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.3 Python/2.7.1 Server at coniy.com Port 80

 

My cpanel name: choicecc

My site: coniy.com

 

Sincerely,I need your help.Thanks!

[chengxuncc]

I want to recover my site with wordpress.But when i have uploaded my files to HH Stevie,every file's page is say that

 

Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.3 Python/2.7.1 Server at coniy.com Port 80

 

My cpanel name: choicecc

My site: coniy.com

 

Sincerely,I need your help.Thanks!

[wolstech]

Try renaming the .htaccess file in public_html. Chances are its set to deny you access.

[chengxuncc]

Try renaming the .htaccess file in public_html. Chances are its set to deny you access.

It doesn't work.

[wolstech]

Try renaming the index.php as well. You should be able to get a directory listing. Also, check in your account's home folder (the folder that public_html is inside of) for an htaccess and rename/delete if present.

 

If that doesn't work, disable Cloudflare and purge the cache on their website and try again. I wouldn't be surprised if it cached the forbidden page. (Also, if I end up escalating this, the first thing Krydos will probably ask is that you change your nameservers to ours to eliminate Cloudflare completely)

[chengxuncc]

Try renaming the index.php as well. You should be able to get a directory listing. Also, check in your account's home folder (the folder that public_html is inside of) for an htaccess and rename/delete if present.

 

If that doesn't work, disable Cloudflare and purge the cache on their website and try again. I wouldn't be surprised if it cached the forbidden page. (Also, if I end up escalating this, the first thing Krydos will probably ask is that you change your nameservers to ours to eliminate Cloudflare completely)

I have changed my nameservers to yours,so I can get a files list(rename index.php) and open something fine,but I still can't setup my wordpress.It still show that

Forbidden

You don't have permission to access /wp-admin/setup-config.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.3 Python/2.7.1 Server at coniy.com Port 80

 

Try renaming the index.php as well. You should be able to get a directory listing. Also, check in your account's home folder (the folder that public_html is inside of) for an htaccess and rename/delete if present.

 

If that doesn't work, disable Cloudflare and purge the cache on their website and try again. I wouldn't be surprised if it cached the forbidden page. (Also, if I end up escalating this, the first thing Krydos will probably ask is that you change your nameservers to ours to eliminate Cloudflare completely)

I have changed my nameservers to yours,so I can get a files list(rename index.php) and open something fine,but I still can't setup my wordpress.It still show that

Forbidden

You don't have permission to access /wp-admin/setup-config.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_auth_passthrough/2.1 mod_wsgi/3.3 Python/2.7.1 Server at coniy.com Port 80

[wolstech]

Delete the wordpress install and reupload it..

 

By the way, I highly recommend against using WordPress...it's completely lacking in security, and its extensions and themes are prone to being attacked (or just including/being malware themselves, especially when you get them from dubious websites). That causes it to get hacked a lot. Hacked Wordpress is probably the number one cause of suspensions for spam and malware...

 

If that still doesn't fix it, I'll escalate this for you.

[sagnik]

Try deleting .htaccess file. If you have wrong Rewriten URL, it can give you a 403 error.

[wolstech]

@Sagnik: That was the first thing I had him try...it didn't help. You're right though that a bad .htaccess is the common cause of this.