tagomago Posted December 5, 2015 Share Posted December 5, 2015 Hi, my account has been suspended as I have not logged into cPanel for more than 30 days. Unfortunately the link provided to reactivate my account does not seem to work. My details are: Domain: javaprojects,heliohost.orgUsername: tagomago Could someone please reactivate this thanks. Link to comment Share on other sites More sharing options...
alein Posted December 5, 2015 Share Posted December 5, 2015 There is a problem in the server offlineYou can not activate the site offline because of a problem in Server JohnnyWhat is the name of our server host him Johnny or StevePlease technical support to solve the problem and activate the site waiting SITE (.) wrong in writing javaprojects,heliohost.org wrong javaprojects.heliohost.org Correct Link to comment Share on other sites More sharing options...
tagomago Posted December 5, 2015 Author Share Posted December 5, 2015 It's on Stevie (sorry about the spelling mistake - typo!). Is this post in the right place, does it need to be reposted under the Customer Service group? Link to comment Share on other sites More sharing options...
wolstech Posted December 5, 2015 Share Posted December 5, 2015 The renewal script is broken. you should be able to renew a stevie account with Johnny down. I see 3 others here this morning with the same issue. Your account has been unsuspended. Link to comment Share on other sites More sharing options...
tagomago Posted December 6, 2015 Author Share Posted December 6, 2015 It still doesn't work for me unfortunately. Renewal script doesn't work either. Link to comment Share on other sites More sharing options...
wolstech Posted December 6, 2015 Share Posted December 6, 2015 It immediately resuspended itself because I forgot to change the login date to today. Try now. Link to comment Share on other sites More sharing options...
tagomago Posted December 6, 2015 Author Share Posted December 6, 2015 Thanks that's sorted it now! Link to comment Share on other sites More sharing options...
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