motorazr Posted October 29, 2015 Posted October 29, 2015 Host: stevieUser: motorazrDatabase: motorazr_drupal The database showed a size of 0MB earlier today, so I followed the advice posted in News, deleted it and restored from a backup from a week ago. It is still showing 0MB. Can you help? Thank you.
wolstech Posted October 29, 2015 Posted October 29, 2015 The database sizes in cpanel don't work right in many cases. Mine all say 0 but have plenty of data. Verify the data exists using phpmyadmin. If you cannot get into phpmyadmin, change your cpanel password, then log out and back in, and try again. If the database is not showing in phpmyadmin, let me know and I'll escalate this for you.
motorazr Posted October 29, 2015 Author Posted October 29, 2015 Changing the cPanel password appears to be the crucial step that makes restoring the database work. Thank you for your help.
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