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Posted

Hi!

 

Just would like to check if heliohost has blocked access from certain ip address ?

I can access my webpage with masked ip, so I guess my IP has been blocked.

My host is evonlinedb

I have to update some files through cron every hour, this action has caused the block? How can I prevent it?

 

Access from italy

 

Many thanks!

Posted

You might be blocked, especially if you use FTP heavily. Also, you mention cron...just be aware that you can't run more than 2 crons a day. If you set a cron for every hour, you'll get suspended by the system.

 

Moving to customer service.

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