nyten Posted August 18, 2015 Share Posted August 18, 2015 While setting up an addon domain (img4u.ml) something went wrong, and now I can not remove it. Addon-Domänen Entfernung der Addon-Domänen - Die Add-On-Domäne “img4u.ml” wurde entfernt. (-> addon domain removed) - Sorry, the subdomain w4sxwm6nvrmxywmk cannot be removed because it is linked to the addon domain(s) 'img4u.ml'. You must first remove the addon domain(s). user: xnytenserver: stevienyten.heliohost.org Link to comment Share on other sites More sharing options...
Byron Posted August 18, 2015 Share Posted August 18, 2015 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted August 19, 2015 Share Posted August 19, 2015 The addon domain img4u.ml has been removed. Link to comment Share on other sites More sharing options...
nyten Posted August 20, 2015 Author Share Posted August 20, 2015 Thank you, but now I can no longer open the zone file of my other domain: FehlerYou do not have permission to read the zone for : axhevu.gqClick to close. Addon domain manager displays: You do not control the following domains: axhevu.gq Link to comment Share on other sites More sharing options...
nyten Posted August 30, 2015 Author Share Posted August 30, 2015 bump Link to comment Share on other sites More sharing options...
Krydos Posted September 2, 2015 Share Posted September 2, 2015 The domain axhevu.gq cannot be fixed because its DNS isn't pointed to ns1.heliohost.org, and ns2.heliohost.org. Once you have updated the NS records you should be able to re-add it as an addon domain on your account. If you're still having trouble let us know and we can take another look. Link to comment Share on other sites More sharing options...
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