falco Posted July 23, 2015 Share Posted July 23, 2015 My account promptly suspended after the unsuspended, because of 12 cron jobs.Please give me time to delete my cron jobs or you deletet it by yourself. thanks username: falcoserver: johnnydomain: falcofile.heliohost.org Dear Heliohost my account suspended because of the least due time for login to cpanel.I try to renew it at http://www.heliohost...t/scripts/renew, but i always got this error"We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error."please help me to solve this error. thank youwait for your reply Posted 16 July 2015 - 12:04 PMYour account was suspended for 12 cron job executions. The limit is 2 cron job executions per day. Your account has been unsuspended. Link to comment Share on other sites More sharing options...
wolstech Posted July 24, 2015 Share Posted July 24, 2015 That account is not suspended. I see a blank white page which is being served by whatever you put on your account. If you still see the suspended page, please clear your cache. Link to comment Share on other sites More sharing options...
falco Posted July 24, 2015 Author Share Posted July 24, 2015 At first let me tell, I cleaned my firefox cache but problem didnt solved. I reset my password and tried it to login my cpanel on the two of your servers (stevie, and johanny), everytime i got this error message "The login is invalid." I appologize if i botherd you. This is my last message. thanks Link to comment Share on other sites More sharing options...
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