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Posted

a. HelioHost username: bathroomguy

b. the server your account is on: Johnny

c. HelioHost main domain: aboveallattendents.heliohost.org

 

When I try to reactivate my account I get an error that my account does not exist or isn't inactive. I do not have any cron jobs and haven't run the mail script recently. I just want to back up my files, but let me know what the problem is. It might be on Stevie.

Posted

It was inactive, so it's strange that it didn't unsuspend for you...

 

Your account has been manually unsuspended.

Posted

Thank you so much! Although I am still having problems with it, I was able to back up my files. I think the problem may have been that username is bathroom not bathroomguy.

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